Terms of Service

Chapter 1 (General Provisions) Article 1 (Purpose) Thank you for using the website and services operated by Moulder (hereinafter referred to as the 'Company') (the website and the services provided are hereinafter collectively referred to as 'Moulder Service'). The Company has prepared the applicable terms and conditions (hereinafter referred to as 'these Terms') so that members can conveniently use the various services provided to them (such as CAD file upload, AI-based automatic 3D modeling, SKP file output, AI-based image generation, etc.). These Terms stipulate basic matters such as the rights, obligations, and responsibilities between the Company and the Member, as well as conditions and procedures for use. Article 2 (Effect and Amendment of Terms and Conditions) Paragraph 1 The Company shall post the contents of these Terms on the initial screen of the Moulder Service or notify them by other means so that users can easily know them, and they shall become effective for all members who have agreed to these Terms. Paragraph 2 The Company may amend these Terms to the extent that it does not violate relevant laws such as the “Act on the Regulation of Terms and Conditions,” the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” (hereinafter referred to as the “Information and Communications Network Act”), the “Personal Information Protection Act,” and the “Act on the Protection and Use of Location Information” (hereinafter referred to as the “Location Information Act”). Paragraph 3 In the event of an amendment to these Terms, the Company shall, in principle, announce or notify the changes on the notice board of the Moulder Service from 7 days before the effective date. In the case of changes that are unfavorable to the Member, the Company shall provide a prior grace period of at least 30 days for the announcement. Paragraph 4 If the Company, while making an announcement or notification in accordance with the preceding paragraph, has clearly stated that if the Member does not express their intention to refuse by 7 days after the effective date of the amended terms from the date of the announcement or notification, they will be deemed to have agreed, and the Member does not express their intention, they shall be deemed to have agreed to the amended terms. If a Member does not agree to the amended terms, they may terminate the use agreement. Paragraph 5 This agreement is between the Company and the Member. If the Member resides outside the territory of the Republic of Korea, they enter into these Terms with the Company, and the Company becomes the controller of personal data provided to, collected by or for, or processed in connection with the Moulder Service. Article 3 (Rules Outside the Terms and Conditions) Matters not stipulated in these Terms shall be governed by the provisions of relevant laws or the terms of use, operating policies, and rules set by the Company (hereinafter referred to as 'Detailed Guidelines'). Furthermore, the limitation of liability provisions set forth in these Terms shall apply to the maximum extent permitted by applicable law. Article 4 (Definition of Terms) The definitions of terms used in these Terms are as follows. Paragraph 1 "Service" refers to the service that provides information by classifying, processing, and aggregating data registered by individuals through the Moulder Service for its intended purpose, AI-based automatic modeling, 3D modeling file output, generative AI-based image generation, image editing, viewing result screens, and all ancillary/affiliated services provided in connection with these services. Paragraph 2 “AI-based Automatic Modeling Service” means any and all services that allow a Member to upload a vector value (e.g., AutoCAD) file and automatically model structures and furniture based on AI. Paragraph 3 “Image Generation Service” means any and all services where a Member generates images based on generative AI from an automatically modeled file or image. Paragraph 4 “Member” means an individual or company that has entered into a use agreement with the Company by agreeing to these Terms on the Moulder Service or through linked services such as Meta, Instagram, etc., to use the Moulder Service. Paragraph 5 “Non-member” means an individual or company who uses the services provided by the Company without joining as a member. Paragraph 6 “Site” means the site produced and operated by the Company to provide services to users. The current access address of the site operated by the Company is as follows: - www.moulder.ai Paragraph 7 "ID” means the email address used by the Member at the time of registration for the identification of the Member and their use of the service. Paragraph 8 "Password" means a combination of letters and numbers selected by the Member to confirm that the person intending to use the Company's services is the same person who was assigned the ID and to protect the Member's rights and interests, or an authentication code automatically generated by the 'Site' for the same purpose. Paragraph 9 “Paid Service” means the Company's services that can be used if the Member pays a certain amount to the Company and accepts the terms of the transaction or agreement with the Company. Paragraph 10 “Rechargeable Credits” (hereinafter “Credits”) means a prepaid electronic payment method that can be accumulated according to service usage records or purchased for a fee and used when using the Moulder Service. Terms not defined in these Terms shall be defined in separate terms and usage regulations, or shall follow legal definitions, and general commercial terms shall be based on their concepts. Chapter 2 (Service Use Agreement) Article 5 (Establishment of Service Use Agreement) Paragraph 1 1. Application for Moulder Service use is made after membership registration. 2. Furthermore, if a person wishing to use the Company's services reads these Terms and the Privacy Policy and clicks the "Agree" or "Confirm" button, the Company considers this as an application for service use. 3. In applying for the service, the Company may request real-name and identity verification through a professional institution depending on the nature of the Member. The Member must provide the necessary information such as name, date of birth, and contact number for identity verification. 4. The service commences when the Company, after the Member completes the use application (membership application), notifies the "Member" of their registration through guidance on the Moulder Service. 5. When applying for use through linkage with external services such as Meta, Instagram, etc., the service commences when the user clicks the "Agree" or "Confirm" button for these Terms, the Privacy Policy, and the Company's access to and use of the Member's external service account information for service provision, and the Company notifies the “Member” through guidance on the Moulder Service. Paragraph 2 The service use agreement is concluded when the user agrees to the contents of these Terms, applies for use in principle as stipulated in Paragraph 1 of this Article, the Company authenticates the entered information, and the Company sends a reply of acceptance of this application. The Company shall approve the use of services provided by the Moulder Service to the applicant who has applied for registration according to the preceding paragraph. However, the Company may defer or refuse acceptance in the following cases: 1. The user's information is falsely stated, or required information is not provided. 2. There is no realistic capacity in the facilities related to the service provided by the Company. 3. The Company judges that there is a technical problem in providing the service. 4. The Company deems it necessary for financial or technical reasons. 5. A member who has received a membership suspension, etc., from the Company arbitrarily terminates the use agreement during the suspension period and reapplies for use. 6. It violates relevant laws or contravenes the standards set by the Company, such as detailed guidelines. Article 6 (Change of Member Information) Paragraph 1 The Member may view and modify their information at any time through the information management screen. Paragraph 2 If the information provided at the time of membership application has changed, the Member must make corrections online or inform the Company of the changes by email, telephone, or other methods. Paragraph 3 The Company is not responsible for any disadvantages arising from the failure to notify the Company of the changes in Paragraph 2. Paragraph 4 If the Member's information has changed, the Member may be restricted in using the services previously provided by the Company, and in this case, the Company will notify the member through appropriate means such as email. Article 7 (Member Withdrawal and Loss of Qualification, etc.) Paragraph 1 The Member may apply for termination of the use agreement (member withdrawal) at any time through the customer center on the initial service screen. If a Member applies for termination of the use agreement, the Company may verify their identity and shall process it immediately in accordance with relevant laws and regulations. Paragraph 2 Even if a Member withdraws, these Terms will continue to apply to the completion of any use agreement already concluded. Except where the Company retains member information in accordance with relevant laws and the privacy policy, all of the member's benefits will be forfeited immediately upon termination. Paragraph 3 If a Member falls under any of the following reasons, the Company may take measures such as restricting or limiting membership or use. If the Company suffers damages as a result, the Member shall compensate for such damages. 1. Registering false information at the time of application (e.g., providing a false real name) or using another person's information. 2. Interfering with another person's use of the site or stealing their information, thereby threatening the order of e-commerce. 3. Using Moulder's services to perform acts prohibited by law or these Terms, or acts contrary to public order and good morals. 4. Damaging the Company's reputation or harming its credibility by stating or disseminating false facts in connection with the Company's service provision. 5. Unauthorized use of the Company's services for commercial purposes targeting third parties. 6. Interfering with the Company's business by making frequent baseless calls, causing disturbances, or making threats to the Company's employees during the service use process, or demanding compensation (rewards, points, cash, goods, etc.) for damages for which a causal relationship has not been proven. 7. Transmitting a large amount of information for the purpose of disrupting the stable operation of the service. 8. An application made by a minor under the age of 15. 9. Using the service to commit a criminal act or to aid or abet a criminal act. 10. When it is judged that the Member's use of the service poses a problem to the Company's business or other operations. 11. The applicant has previously lost membership qualification under these Terms, except when prior approval for re-registration has been obtained from the Company. 12. The phone number or email information is identical to that of an already registered member. Paragraph 4 If the same act is repeated twice or more after the Company has restricted or suspended a Member's qualification, or if the reason is not corrected within 30 days, the Company may disqualify the Member. Paragraph 5 If the Company disqualifies a Member, it will cancel their registration. In this case, the Member will be notified, and they will be given an opportunity to provide an explanation for a period of at least 30 days before the cancellation of registration. Paragraph 6 The Company may manage the account of a Member who has no service usage record for one year as a dormant account, and the use of all services, including member login, may be suspended. The Company will store the personal information of dormant accounts separately from that of general members. However, if a different validity period is set at the user's separate request, that period shall apply. Article 8 (Use and Processing of Personal, Business, and Location Information) Paragraph 1 The Company shall protect the Member's personal information, business-related corporate information, employee's personal information, and location information collected through the service in accordance with relevant laws and the privacy policy, including the “Personal Information Protection Act” and the “Location Information Act.” Paragraph 2 The Company may use or provide to third parties the Member's business-related information after de-identifying information that can identify the Member's identity or trade name, for purposes such as service enhancement, research and development of new services, and revenue generation. However, in the case of processing personal information and providing personal information to third parties, it will be processed after obtaining the Member's consent. Article 9 (Deferral of Membership Registration) Paragraph 1 The Company may defer acceptance of a membership application in the following cases until the reason for the restriction on acceptance is resolved: 1. When there is no capacity in the Company's facilities. 2. When there are operational or technical obstacles to the Company's service. 3. When acceptance of use is difficult due to other reasons of the Company. Paragraph 2 For each of the items in Paragraph 1, the Company will explain the other reasons to the Member. Chapter 3 Provision and Use of Services Article 10 (Provision and Content of Services) Paragraph 1 Automatic 3D modeling and image generation include the following contents: 1. AutoCAD file upload 2. AI-based automatic modeling 3. Output of 3D files such as Sketchup, Rhino 4. Generative AI-based image generation 5. Checking and modifying the result screen, etc. Paragraph 2 The Company may expand the content of the service without notifying the Member if necessary. If the content of the service is reduced, the Company must announce the details to the Member. Paragraph 3 In providing the service to the Member, the Company may create statistical data or a database from the various information registered or provided by the Member to the Moulder Service through measures in accordance with relevant laws (e.g., de-identification) and utilize it. Article 11 (Service Hours) Paragraph 1 Unless there are special reasons, the Company provides the service 24 hours a day, 365 days a year. Paragraph 2 Depending on the type or nature of the Moulder Service, the Company may set separate usage hours for some of the services it provides, and in this case, the Company must notify the Member of the usage hours in advance. Paragraph 3 The Company may temporarily suspend the service in case of system work for data processing and updates, maintenance work for troubleshooting, or line failures. For planned work, the service suspension time and work details must be announced through appropriate means such as posting a notice. However, if there are unavoidable reasons why the Company cannot notify in advance, it may notify afterward. Article 12 (Service Fees) Paragraph 1 Some services, such as membership registration, are free. However, other services for purposes other than membership registration may be provided for a fee. For example, uploading CAD files, automatic 3D modeling, generative AI-based image generation and modification, and creating custom models for businesses may be provided for a fee. Paragraph 2 Members can use services such as 3D modeling, image generation, and downloading according to the scope of use and service usage method of the paid service they have purchased. Paragraph 3 Before entering into a paid service use agreement, the Member must familiarize themselves with the matters specified and notified by the Company in these Terms and during the use agreement conclusion process for the corresponding paid service, and must transact accurately without error. Paragraph 4 Specific details such as the price and payment method of the services provided by the Company are posted on the website and payment screens. The paid services provided by the Company include the following: 1. Credit-based Paid Service: This is a paid service where a member can use the services provided by the Company on an individual unit basis by recharging credits and then using those credits to purchase services. The Member pays the purchase price to the Company through a payment method, and the Company provides the service accordingly. 2. Enterprise Service: This is a paid service that provides a dedicated service for businesses, including a custom fine-tuning model, according to the Member's individual request. The content and fees of the service are calculated through separate consultation according to the Member's request. Paragraph 5 If the Company takes action for membership termination/service suspension/data deletion in accordance with Article 7 of these Terms, the Company will not refund the usage fee to the Member and may separately claim damages from the Member. Paragraph 8 A Member who wishes to receive a refund of the usage fee must request a refund through the customer center. Paragraph 9 If there is a reason such as overpayment or underpayment of the usage fee paid by the Member, the Company will take the following measures: 1. For overpaid usage fees, the overpaid amount will be refunded. If the individual member agrees, the corresponding amount will be deducted from the usage fee to be charged the following month. 2. If an individual member who is to receive a refund of the usage fee has an overdue usage fee, the overdue usage fee will be deducted first from the usage fee to be refunded, and the remaining amount will be returned. 3. If the usage fee was undercharged, the Company will add the undercharged amount to the next month's usage fee and charge it to the individual member. If there is no usage fee to be charged the next month, the Company will charge it as soon as it confirms that the usage fee was undercharged. Paragraph 10 If the paid service cannot be initiated due to technical reasons of the Company or other circumstances, the Company will notify the Member in advance according to the method of effect and amendment of the terms. Paragraph 11 The Company may issue promotions such as discounts on paid service fees, free use coupons, etc., as needed to promote service use. In this case, it will be subject to the rules set on the homepage, separate from these Terms. Article 13 (Payment for Credits) Paragraph 1 Payment for Credits is only possible through credit cards and debit cards according to the method determined by the Company. Paragraph 2 The usage period and refundable period for Credits recharged by the Member are limited to within 1 year from the time of payment. Paragraph 3 Credits purchased by the Member cannot be transferred or assigned to other users or third parties. Paragraph 4 The recharge limit is within KRW 100,000 per transaction. Article 14 (Refunds and Payment Cancellation) Paragraph 1 A Member who has concluded a purchase agreement with the Company may request a refund and payment cancellation for the cases corresponding to each of the following items: 1. In accordance with the Act on Consumer Protection in Electronic Commerce, etc., if the service has not been used within 7 days of credit payment. 2. If the Credits have not been used after payment, and a refund is requested within 1 year from the date of payment. 3. If a payment error occurred due to the Company's fault. 4. If the service is interrupted due to the Company's fault. Paragraph 2 The refund for unused Credits according to item 2 of Paragraph 1 may vary depending on the payment method, service contract conditions, etc. Paragraph 3 The Member can make the request in Paragraph 1 to the customer center. The Company may contact the Member through the information provided by the Member to process the refund and may request the provision of necessary information. Paragraph 4 The refund amount standard is that any additional bonus credits received for free by the Member at the time of payment are not included in the refund amount calculation, and the refund will be processed based only on the basic recharge amount (based on the regular price). Paragraph 5 The Company does not have a refund obligation for services that the Member acquired for free/without charge, such as through promotions, for which the Member did not directly pay. Paragraph 6 Used Credits cannot be refunded or cancelled. Paragraph 7 In refunding the above payment, the Company will proceed with the refund using the same payment method used for the payment as a principle. If the Member paid by credit card, etc., the Company will request the payment operator, such as the credit card company, to stop or cancel the billing to the user. Paragraph 8 The Company may deduct incidental expenses and fees that it has borne or will bear for the payment cancellation from the refund amount. Paragraph 9 The Member must fully check the refund and payment cancellation policy applicable to each service before payment, and the Company is not responsible for any disadvantages arising from the failure to do so. Article 15 (Services through Partnership) Paragraph 1 The Company may provide the Member's content services created on the Moulder Service through affiliated apps or websites, and offline media such as exhibitions, newspapers, or magazines. However, for information such as 3D models and generated images exposed through the affiliated service (hereinafter 'Information'), it shall be subject to the public disclosure status stipulated in each paragraph of Article 16. Paragraph 2 The Company must notify that information may be registered on other companies' services, apps, websites, and media through partnerships, and must make the list of affiliated sites available for viewing at all times within the Moulder Service. However, if the registration format is not directly built by the Company, but by an affiliate who receives it from the Company in CSV or database format, the media list can be viewed in a separate affiliate list outside of these Terms. Paragraph 3 The Company provides information in accordance with Paragraph 1 only for information that the Member has consented to disclose through affiliation with the Moulder Service. Paragraph 4 If there is a change in the Moulder Service's service through the partnership in Paragraph 3 of this Article, the changed service will be implemented after notification through the notice board. Chapter 4 Miscellaneous Article 16 (Change and Suspension of Service as Needed) Paragraph 1 The Company may change all or part of the services it provides for operational or technical needs if there is a substantial reason. However, the Company will not provide separate compensation to the Member for this, unless there are special provisions in the relevant law. Paragraph 2 In case of changes to the content, usage method, or usage hours of the service, the reason for the change, the content of the service to be changed, and the date of provision must be posted on the initial screen in advance. Paragraph 3 The provision of the service may be temporarily suspended if reasons such as maintenance, replacement, or failure of information and communication facilities like computers, or communication disruption occur. In this case, the Company shall make an announcement on the Moulder Service's service provision screen. Paragraph 4 The Company shall not be liable for damages suffered by the user or a third party due to the temporary suspension of service provision for reasons not attributable to the Company's intentional misconduct or gross negligence. Paragraph 5 If the service cannot be provided due to reasons such as a change in business type, abandonment of business, or integration between companies, the Company will notify the user and then terminate the service. Article 17 (Company's Obligation for Member Account Management) Paragraph 1 The responsibility for managing the Member's account information (ID, password, name, contact information, etc.) lies with the Member, and they must not allow a third party to use it. Paragraph 2 The Company may restrict the use of a Member's account if the following risks are identified: 1. If it contains the Member's personal information and there is a risk of leakage. 2. If it can be mistaken for defamation or impersonation of others. 3. If it is anti-social or contrary to public morals. 4. If there is a risk of being mistaken for the Company or its operator. Paragraph 3 If the Member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company's instructions. Paragraph 4 In the case of Paragraph 3, the Company is not responsible for any disadvantages arising from the Member's failure to notify the Company of the fact, or from not following the Company's instructions even after notification. Article 18 (Company's Obligations) Paragraph 1 The Company shall not engage in acts prohibited by law and these Terms or contrary to public order and good morals, and shall do its best to provide settlement services continuously and stably as stipulated in these Terms. Paragraph 2 The Company shall have a security system to protect the user's personal information (including credit information) so that the user can use the service safely, and shall do its best to protect the user's personal information. Paragraph 3 The Company will not send commercial text messages and emails for profit to users who have clearly expressed their intention to refuse receipt. Paragraph 4 If a complaint from a Member related to the service is received, the Company shall handle it as promptly as possible as long as the Company's internal circumstances permit. If immediate handling is difficult, the reason and handling schedule must be notified to the Member by email or other methods. Paragraph 5 The Company is not responsible for damages resulting from service interruption due to unforeseen events such as natural disasters or system failures. However, the Company has an obligation to do its best to restore data and support normal service. Paragraph 6 The Company shall keep records related to contracts or payment cancellations, payment of fees, and supply of services for 5 years in accordance with the Act on Consumer Protection in Electronic Commerce, etc. Article 19 (Member's Obligations) Paragraph 1 When using the Moulder Service, the Member must not perform any of the following acts: 1. Stating false facts when applying for or changing use. 2. Stealing and illegally using another Member's ID and password. 3. Any act that infringes on the intellectual property rights or other rights of the Company or a third party. 4. Any act that causes malfunction of facilities related to the Moulder Service or destruction and confusion of information, etc. 5. Intentionally interfering with the operation of the Moulder Service or disrupting its stable operation. 6. Copying, modifying, distributing, selling, transferring, or leasing part of the service or the software included therein without the Company's consent; allowing others to use it; reverse-engineering the software or attempting to extract the source code; or copying, disassembling, or imitating the service or otherwise modifying it. 7. Collecting, storing, or disclosing other Members' information. 8. Posting malicious software (malware, viruses, etc.) in a location visible to other Members or operators. 9. Other illegal acts that interfere with the operation of the Moulder Service. Paragraph 2 The Member cannot transfer or gift their right to use the service or other status under the use agreement to others, nor can they provide it as collateral. Paragraph 3 If the Member does not comply with relevant laws, all of the Company's terms or policies, the Company may investigate the violation, temporarily or permanently suspend the use of the service, or place restrictions on re-registration. Article 20 (Damages) Paragraph 1 To the extent permitted by law, the Company does not make any specific commitments or warranties regarding matters not specified in these Terms in relation to the service. Furthermore, the Company is not liable for damages that occur without the Company's negligence. Paragraph 2 If the Member suffers damages due to the Company's intentional misconduct or negligence, the Company will compensate for the Member's damages in accordance with these Terms and relevant laws. However, the Company is not liable for the following damages that occur without the Company's intentional misconduct or negligence: 1. Damages that occur in a state of natural disaster or equivalent force majeure. 2. Damages due to failures within the scope of force majeure, including third-party services used by the Company or the internet and terminal environment used by the Member. 3. Any personal damages that are not due to the Company's intentional misconduct or negligence, including personal damages that may occur by accessing the service in a manner outside the scope that can be predicted as normal service. Article 21 (Exemption from Liability) Paragraph 1 The Company is exempted from responsibility for providing the service if it cannot provide the service due to a natural disaster or equivalent force majeure. Paragraph 2 The Company is not responsible for service usage obstacles caused by the Member's fault. Paragraph 3 The Company is not responsible for the loss of expected profits by the Member using the service, and is also not responsible for damages resulting from data obtained through the service. Paragraph 4 Unless there is intentional misconduct or gross negligence on the part of the Company, its employees, and its agents, the Company is not liable for damages arising from the following matters: 1. Damages resulting from the falsity or inaccuracy of member information, etc. 2. Personal damages that occur during the process of accessing and using the service. 3. Damages arising from any illegal access to or illegal use of the server by a third party. 4. Damages arising from any illegal interruption or suspension of transmission to or from the server by a third party. 5. Damages caused by any viruses, spyware, and other malicious programs illegally transmitted or distributed, or caused to be transmitted or distributed, by a third party using the service. 6. Damages arising from errors, omissions, deletions, or destruction of transmitted data. 7. If these Terms and additional terms for specific services conflict, the additional terms will apply to that service. 8. If a specific provision is found to be invalid or unenforceable, this will not affect the other provisions. 9. If the Member does not comply with these Terms or additional terms for specific services, the Company's failure to take immediate action does not mean that it waives the rights it holds, including taking future action. Article 22 (Dispute Resolution) These Terms or the service are governed by and shall be construed in accordance with the laws of the Republic of Korea. If a dispute arises between the Company and a Member in connection with the use of the service, the Company will negotiate in good faith to resolve it. If it is still not resolved, a lawsuit may be filed with the competent court under the Civil Procedure Act. Article 25 (Business Information) • Company Name: Moulder • CEO: Hyorin Choi • DPO: Hyorin Choi • Address: 서울특별시 서대문구 연세로2다길 20, 2층 212호 • Tel: +8210-2282-8700 [Addendum] These Terms shall become effective on January 13, 2025.